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Category: Publishing

Kickstart

Craig Mod’s fascinating essay on re-publishing his book Art Space Tokyo using fund-raising website Kickstarter has been much linked to elsewhere, but I’ve only just found time to actually read it and it is definitely worth your time if you have hadn’t had chance to read it yourself yet:

I had one chief consideration in defining the goals for the Kickstarter project: make enough books to generate substantial returns. Then use those returns to further expand this or similar publishing endeavors.

I never intended to just sell a few books. The last thing I wanted was for this Kickstarter project to be nothing more than the start and end of Art Space Tokyo’s new print run. Instead, I wanted it to be the jumping point for exploring more projects in a similar spirit to Art Space Tokyo; a means to explore digital books and to fund the startup of a publishing venture that could make this happen.

(link)

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Pass the Gestalt, Please

An interesting post by the whip-smart Evan Schnittman, Managing Director of Group Sales and Marketing at Bloomsbury, about e-book rights and royalties at his blog Black Plastic Glasses:

[A] successful and coherent publishing is not the sum of individual publishing rights, but rather the gestalt work presented coherently to a global audience. Viewing the ebook out of the context of the rest of the work gets us nowhere. We must understand how ebooks fit into the publishing ecosphere and only then can we determine what the right royalty should be… The whole work has FAR greater value than the sum of the individual rights. Allowing each individual part, or right, to be disaggregated and auctioned to the highest bidder serves only those who make profit from short-term gain.

(via MobyLives)

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Agents of Change

There’s a great op-ed by Stephen Page, chief executive of Faber & Faber, in today’s Guardian about the iPad and publishing:

It’s clear that publishers must move faster to establish our compelling and useful role in the modern life of reading. While acquiring new expertise, we must assert the best of our traditional strengths; providing capital (in the form of advance payments), offering editorial expertise, and creating a readership by designing, creating, storing, promoting and selling the works of writers. But that’s not enough. Publishers also have to explain what value they are bringing to the relationship between writers and readers, a conversation that is made far more transparent through digital media and digital texts.

Page goes on to list what he sees as guiding principles for publishing going forward. These include retaining print and digital rights, reviewing royalties, flexible pricing, connecting to readers, and excellent metadata. He concludes:

The iPad launch is not the moment, but that’s because the moment has passed. We need to work with authors in new ways, and keep pace with reading’s evolution, or better still become agents of change ourselves.

It’s a must-read. If you work in publishing, send it to your CEO.

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#Failure

It probably hasn’t escaped your notice that following the departure of founder and publisher Bob Miller to Workman Publishing last month, HarperCollins imprint HarperStudio is going to close after just 2 years in business.

As a publisher, HarperStudio garnered a remarkable amount of media attention for offering authors lower advances in exchange for a greater share of profits, their plans to sell book to booksellers on a non-returnable basis, and an early and comprehensive embrace of social media.

There was, however, a general feeling — particularly within the industry itself — that despite (or because of) their marketing-savvy, the imprint didn’t quite live up to the hype (even if not everyone felt quite as strongly about it as Dennis Johnson).

In the end they unable to keep author advances down, or their books non-returnable. Yet, as writer Mark Barrett who blogs at Ditchwalk notes, these problems are hardly unique to HarperStudio and, in a sense, their failure is a collective one for publishing.

Perhaps we simply expected (or hoped for) too much?

Nevertheless, I was disappointed by HarperStudio for the more basic reason that their books always seemed to be less innovative than the company itself. When people talked about HarperStudio it was rarely about what they actually published. The books were — for all their audacious marketing — eminently forgettable. They were kind of things that traditional small-to-medium sized trade publishers have a tendency to churn out with alarming regularity (with perhaps the notable exception of Crush It! for which HarperStudio reputedly paid a rather large advance), and it was never clear to me who their core readership was intended to be. Their innovations seemed to do little to improve the kind of books being the published.

In this sense, HarperStudio’s closure has echoes of Quartet Press.

Like many people, I had unrealistically high expectations for Quartet, and I still admire the fact that the people involved put their money where their mouths were (and mostly still are). But my heart sank when it became clear that for all their innovative plans for e-books, they launched with nothing ready to publish. The eventual announcement that they would be publishing romance fiction meant that, unlike HarperStudio, they at least planned to publish to a recognised (and potentially profitable) niche, but somehow this felt like an afterthought. The digital medium was more important than the message.

I was reminded of all this by Brett Sandusky‘s recent announcement that his project Publishr is soliciting for material to publish:

Publishr is proud to announce a new project: Publishr will bring an eBook, which has yet to be created, to market. We will do this in an atmosphere of complete transparency.

Publishr currently seeks proposals from motivated authors (particularly those with works of unpublished fiction and narrative non-fiction) as well as support from contributors who are interested in innovation and building a superior native-digital eBook product or suite of products that will be sold in the real world.

In many ways this is great idea, and there are definitely lessons to be learnt from this kind of experimentation. But Publishr seems to be following in the footsteps of HarperStudio and Quartet (albeit on a smaller scale). Based on the erroneous belief that there is a large reservoir of quality material that can be easily and quickly tapped, the focus is on revolutionizing how to publish rather than what or who to publish.

There is, of course, wisdom to innovating the process rather than the product. Toyota’s success was built on innovative factories, not innovative and original products (at least until the Prius came along). And yet the Toyota process was geared (again until recently) to producing certain kinds of consistently good, inexpensive cars (which, I would guess, was all the consumer actually cared about).

My point is not that we should not stop experimenting with new author contracts, transparency, formats, trade terms, or marketing — we need to try new things and be allowed to fail. But this should not come at the expense of consistently good, interesting (and inexpensive) books.

Perhaps a model for start-ups is to be found in James Bridle’s modestly immodest print-on-demand publishing effort Bookkake. Although Bookkake is not publishing new material (and who knows whether it is making money), it seems a more sustainable kind of venture, not least because James has published books that he cares about. They have an sense of coherence and quality that one might expect from a successful small press.

Another alternative is demonstrated by Toronto small press ChiZine Publications (CZP) who established a ‘dark genre’ webzine long before they moved into print. Founders Brett Alexander Savory and Sandra Kasturi knew what the kind of stories they liked — “weird, subtle, surreal, disturbing dark fiction and fantasy” — and built a community around it. The books (available in multiple formats) came later.

The CZP story in particular seems to be the polar opposite of HarperStudio, Quartet, and Publishr. CZP was launched because they had stories they wanted to publish, not because they wanted to ‘fix’ the system. I’m not saying that improving the process isn’t important, it’s just that we need to find new, interesting, consistently good content as wellmeaningful stuff that matters (if only to us). If we don’t, the new books will just be glowing versions of the old books (with better PR)… Plus ça change…

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Educate or “Educate”?

I had an interesting discussion with author Jim Hanas (@jimhanas) on Twitter today about customers and education. It started with Jim’s comment (re-tweeted by Director of Digital Initiatives for Chelsea Green Publishing, Kate Rados / @KateRados):

“When you start trying to ‘educate’ your customers, it’s the beginning of the end for any industry.”

I disagreed, and said so. I believe education informs and liberates. Rarely is it a negative thing in life or business.

But as it turned out, in this context ‘educate’ meant something different to Jim than it did to me. For Jim, it was a sinister euphemism for scold, blame, bully, and punish. ‘Education’ was “code for ‘litigation.'”

If I understood him correctly, Jim was saying that to ‘educate’ our customers would be to repeat the mistakes of the music industry.

Needless to say, I don’t want to see publishers suing school children. For me, though, ‘educate’ means to inform, communicate, and engage — all things  publishers should do and not just with their books. To educate means, for example, an editor talking about a new acquisition, a production manager explaining why they used FSC approved paper, or a designer explaining how to use their tools.

Until now, we have assumed that nobody cared about this stuff. But the web has showed us that it can be endlessly fascinating, and, perhaps more pertinently, that an unwillingness to explain what we do ourselves creates a vacuum that will be filled by others who either have something to gain or who find our lack of transparency and engagement frustrating (looking at you Hugh McGuire!).

Ultimately, then, I don’t think Jim and I were in true disagreement. We just understood a word differently. Perhaps the lesson is that publishers need to educate, not “educate”?

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The Peanut Gallery

Having written a couple of things this week about what publishers should be doing, Don Linn has a timely post at his blog Bait ‘n’ Beer on exactly why such thoughts are usually wide of the mark:

[N]ot all publishers are the same. While there are some commonalities among the hundreds of publishers, there are major differences between trade, academic, educational, reference and other types of publishers and even within those broad categories, there are major differences (even within the same house) between fiction and nonfiction, text and illustrated, genre and general fiction, children’s, YA and adult titles. And I’ve only named a few… The point is it’s dangerous to take individual examples and generalize them to an entire, very diverse industry.

He goes on remind readers that talk is always cheap:

[P]ublishers don’t do everything critics think they should [because] not many publishers are rolling in cash at the moment. I can’t name a single publisher who wouldn’t want to spend more on investments in marketing, quality, workflow improvement and editorial, but the money’s just not there. So we need to temper our expectations with a dose of financial reality.

It’s a great post. And worth reading every time you think a publisher should be doing something they aren’t.

(link)

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Workflow Part 2

One of the ‘joys’ of not getting quite enough sleep at night is that you don’t always say things with the kind of nuance that you might intend. Sometimes the coffee speaks for you.

Unfortunately that happened yesterday with my post about production, which was taken in some quarters as a damning indictment of publishers, rather than a post about some of the problems we face creating decent e-books. Coffee 1, Optimist 0.

Anyway, after I published the post, I was chatting with a friend and colleague at one of the big publishers about their production process. She told me that although they have been converting PDF files into e-books, they are moving towards changing their workflow. This can’t happen overnight though, she said. Changing something that complicated takes time, especially when people have to learn new skills.

She also reminded me that we have to put things into context. Publishers are not the hold-outs they are often portrayed as (or at least not all of them are) — e-books are still only a small part of the overall business, and even though we’ve seen a rapid growth in the market, it is not the same for every genre, category, or publisher. New devices (with different standards) are also appearing on the market with alarming regularity.

None of which means that publishers should sit on their hands of course. But — as my friend rightly pointed out — this a process not “a flip a switch situation.”

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Workflow in the House

As I’ve mentioned in the past, many publishers have tended to treat e-books as shovelware, and (unsurprisingly) the hasty conversion of files intended for print into e-book editions — with little or no consideration for the medium — has meant the quality of e-books has suffered.

Needless to say, poor quality e-books are becoming something of an embarrassment for publishers trying to convince readers to pay a premium for downloads (as Kassia Kroszer recently pointed out in Publishing Perspectives: it is hard to justify higher e-book prices when the product simply isn’t up to scratch), and clearly it’s an issue publishers need to address sooner rather than later if they want win this argument.

The problem of substandard e-books partially stems from the fact that many publishers currently lack the means and expertise (and, to some extent, the will) to produce high quality e-book editions themselves. Their workflow and production process are set up for print, so the quickest way to create e-book files has been to outsource the job to third parties, inevitably with very little quality control.

This was the subject of an interesting (if somewhat snarky) post this week by Pablo Defendini, producer and blogger at Tor.com, at The New Sleekness:

[B]ig publishers outsource a large part of these services… They’ve found that cutting out expensive production departments and hiring out the services of middlepeople, who also handle distribution and sometimes even retail fulfillment, saves on people power (read: health insurance and pensions), hassle, and extra load on their IT departments. Well, guess what one of the cardinal rules of the digital revolution is: digital production eliminates the need for most middlepeople. Bring this all back in-house, make it a lean operation. Settle on nothing less than a standards-compliant workflow, but please, build it from the ground up, as opposed to tacking it onto your existing production setup as an afterthought.

Pablo is picking a crowd-pleasing soft target in the “big publishers” — many (most even?) small and medium size publishers (the notable exception being O’Reilly of course) are also outsourcing their e-book production — but he does make some really important points about the need to learn new skills, rethink workflow and (ideally) bring e-book production in-house.

The comments are also worth reading but, — if like me — you are just beginning to get your head around this stuff, definitely work your way through the Digital Book World presentation by Liza Daly, of Threepress Consulting, referenced in the article:

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Too Many Books

“We have reason to fear that the multitude of books which grows every day in a prodigious fashion will make the following centuries fall into a state as barbarous as that of the centuries that followed the fall of the Roman Empire.”

“Too many books” is one old complaint. Historian Adrien Baillet wrote that in 1685. Plummeting book prices is another…

An interesting segment about books on NPR’s On The Media from late November 2009:

(Too bad about the dreadful Moxy Fruvous song)

The transcript is here.

(via Lined & Unlined)

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Heads Will Roll

Steve Osgoode, Director of Digital Marketing and Business Development at HarperCollins Canada, pointed me (and everyone else on Twitter) to an interesting post on e-books at An American Editor by Rich Adin. It’s a nice coda to the Guy LeCharles Gonzalez post I mentioned yesterday:

No industry changes overnight, so it is certain that publishers aren’t going to change their business model tomorrow just because a handful of people demand it… But the anger of the devotees, as few as they may be in number, continues and becomes increasingly strident, with neither side willing to “hear” the other.

Adin goes on to raise some interesting points. I do, however, have problems with his argument that the internet has fostered a sense of entitlement:

The Age of the Internet has birthed a belief among some consumers that they are entitled to everything they want when they want it at a price they want to pay…  Entitlement says I have rights that are more valuable than your rights (or that you have no rights)…

There is certainly some grain of truth to this and, to be fair, Adin’s argument is more nuanced than the quotation suggests. But it is also a dangerously seductive argument for publishers who don’t want to take full responsibility for their actions.

On a basic level, blaming the consumer and/or accusing them of being uppity (or worse, criminals) is not a good business strategy. Figuring out what they will pay for is a much better idea.

Customers don’t necessarily want cheap — they want value. Sure, everyone likes cheap stuff in the short term — free is even better — and yet most people know that in the end you get what you pay for. Quality costs.

Consumers will pay for things when they believe they are worth it, and as publishers, we need to recognise we aren’t always providing real value for money. We publish too many books and (shh… whisper it) a lot of them aren’t very good. We can do better. How many books really do need to be released in hardcover a full year before they’re available as paperbacks (or e-books) for example?

I also don’t think you can ignore that consumer attitudes are being led by businesses — that publishers have been all too willing to oblige — who have an interests in devaluing creative content as much as possible. Cheap content gets people in to stores and sells devices and publishers have benefited from this in the short-term. But we need to realise that cheapening our own content is like pissing in the pool. Not cool and not a good idea — even if it feels good at the time…

That all said, I think Adin recognises that it is not a one way street. He argues that publishers and consumers need to compromise:

The ebookers have thrown down the gauntlet, the publishers need to pick it up and accept the challenge. Simply because some ebookers have decided that publishers have no role to play in the future ebook world doesn’t make it so. Publishers need to redefine themselves in 21st century terms, not rehash 20th century concepts.

This, at least, seems spot on to me…

Read the whole article.

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Predictions

I really don’t know why smart people make predictions.

Surely one of the lessons of the last couple of years is that experts are actually very, very bad at making predictions — or rather, they are good at making predictions, just not very good at making accurate ones, which is, perhaps, even worse.

And didn’t we learn that experience doesn’t necessarily tell us much about the future?

In fact, someone even wrote a bestselling (if very irritating) book about it.

Nevertheless, it seems the smart book people — like moths to a flame — are undeterred. Here are some predictions from people in and around the industry:

Book Business Faces ‘Tectonic’ Shift: 2010 and Beyond (Part One) — Gail Roebuck (Random House), Peter Field (Penguin) and Victoria Barnsley (HarperCollins) in The Bookseller. Victoria Barnsley:

I think 50% of books will be read online by 2020. There will be far more variety for consumers across different formats with enhanced e-books for example. The business model will become much more complicated. The day when we sold only hardbacks and paperbacks will be looked backed at with wonder.

‘Decade of the people’: 2010 and Beyond (Part Two) — Tim Godfray (Booksellers Association), Michael Neil (Bertrams), Tim Coates (library campaigner), Roy Clare (Museums, Libraries and Archives Council), George Walkley (Hachette) in The Bookseller. Tim Godfray:

The big booksellers will develop online presence and independent booksellers will get increased offers of support from publishers, but as ever it will be consumer led and the winners will be the ones that please the consumer…

$64,000 question—where will the book be purchased and on which platform will it lie?

Predictions 2010: Cloudy with a Chance of Alarm — Michael Cairns, Information Media Partners and Personanondata:

[T]here have been few bright spots… during 2009, and after having taken the pulse of views on the near-term future in publishing by speaking to a number of senior publishing executives, my belief is we will not see any appreciable improvements during 2010. While some of their collective views can be attributed to ‘hedging,’ external trends support the lack of optimism whether they be reductions in education funding and library budgets or the increasing reliance on “blockbuster” authors or pricing issues.

It Was the Best of Times, It Was the Worst of Times — Bob Miller, president and publisher of HarperStudio:

[F]or every trend there will be a counter trend

Book Publishing 10 Years in the FutureRichard Nash, former publisher, at GalleyCat:

In 2020 we will look back on the last days of publishing and realize that it was not a surfeit of capitalism that killed it, but rather an addiction to a mishmash of Industrial Revolution practices that killed it, including a Fordist any color so long as it is black attitude to packaging the product, a Sloanist hierarchical management approach to decision making, and a GM-esque continual rearranging of divisions like deck chairs on the Titanic based on internal management preferences rather than consumer preferences.

A baker’s dozen predictions for 2010 — Mike Shatzkin, The Idea Logical Company:

By the end of 2010, the experiment with “windowing” ebooks — withholding them from release when the hardcover comes out — will end as increasing evidence persuades publishers and agents that ebook sales (at any price) spur print book sales (at any price), not cannibalize or discourage them and, furthermore, that this withholding effort does nothing to restrain Amazon’s proclivity for discounting.

2010 Predictions — Joe Wikert, general manager and publisher at O’Reilly Media:

Let’s face it. The e-future of this industry is not quick-and-dirty p-to-e conversions.  Pricing pressures and  value propositions mean these will be nothing more than revenue rounding errors for the foreseeable future.  2010 will be the year where we’ll see more investment in richer e-content products.

Ten Things You Can Comfortably Ignore in 2010 — David Worlock, publishing analyst and advisor, Thoughts from the bottom of my garden…:

Anyone who proclaims the arrival of a new age and names it web 3.0 , 4.2 or X marks the spot.  We are working within a new continuum, every technology we will use in the next 15 years has already been invented and patented, and what remains to be seen is only the way in which consumers react to which combinations of hardware/software/content to solve which problems in what contexts. And nothing is lost by experimentation.

OK, for the record, I do genuinely believe these are all smart people who should have some idea what they’re talking about. But I do think it’s important to ask the following questions:

  • Who is writing the prediction?
  • Why are they making predictions about the book industry?
  • What do they have to gain (or lose) from their predictions coming to pass?

And, remember kids, while predictions are fun, they’re really no more reliable than tea leaves…

Book business faces ‘tectonic’ shift: 2010 and beyond, part oneBook business faces ‘tectonic’ shift: 2010 and beyond, (part one)

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Why Roth Is Wrong About the Novel

Philip Roth believes books will soon be dead. Paul Auster respectfully—and strenuously—disagrees.”

 

Isn’t this great? A full interview with Paul Auster is at Big Think.

(via Norton Fiction on Twitter)

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