Trawling my RSS feeds looking for Monday’s links, I came across an interesting review of Systemantics, John Gall’s essay on ‘How Systems Work & Especially How They Fail’ (originally published in 1977 and available online here) .
I’m still processing everything from the Book Net Tech Forum, but in the context of revolutionizing the book industry, this line caught my eye:
“Reformers blame it all on “the system”, and propose new systems that would, they assert, guarantee a brave new world… Everyone, it seems, has his own idea of what the problem is and how it can be corrected. But all agree on one point — that their own system would work very well if only it were universally adopted.”
And now having just read the book’s introduction, which — somewhat remarkably — doesn’t seem to have dated much, I think I’m going have to read the whole book…
Link (via LinkMachineGo)
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